Milano

Piazzale Ferrara
Via Mincio, 4, 20139

Monday - Friday 09:00 - 17:00

xtemos@gmail.com
(686) 492-1044

Torino

Shopville Le Gru
Via Chisola, 5, 10126

Monday - Friday 09:00 - 17:00

xtemos@gmail.com
(686) 492-1044

Contact with an expert

    Frequently asked questions

    How long will it take to receive my order?

    Orders are typically processed within 3–5 business days, with delivery times varying by location. A tracking number will be shared once your order is dispatched.

    What are the available payment options?

    We accept credit/debit cards, bank transfers, and Cash on Delivery (COD) where applicable.

    Can I return or exchange a product?

    Yes, you can return or exchange items within 7 days of receiving them, provided they are unused and in original packaging. Contact our support to initiate the process.

    Do you deliver across Sri Lanka?

    Yes, HELA ZONE provides island-wide delivery to all regions in Sri Lanka through our trusted courier partners.

    How can I contact HELA ZONE customer support?

    You can reach us through Facebook Messenger, email, or phone. Support is available daily from 9:00 AM to 10:00 PM.